Privacy Policy
Effective date: September 16, 2026
The Barn at Crescent Lake (“we,” “us,” or “our”) operates barnatcrescentlake.com. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.
The short version: we collect your information so we can respond to you about your event. We do not sell your personal information, and we do not share it with other companies for their own marketing.
Information we collect
Information you give us. When you submit an inquiry form, request a tour, email us, or call us, we collect what you choose to provide — typically your name, email address, phone number, event date, guest count, and any details you share about your event.
Information collected automatically. Like most websites, ours automatically receives certain technical information when you visit, including your IP address, browser and device type, pages viewed, the site or ad that referred you, and the dates and times of your visits. This is collected through cookies and similar technologies described below.
How we use your information
- To respond to your inquiry and communicate with you about your event
- To schedule and follow up on venue tours
- To prepare proposals, contracts, and invoices, and to coordinate booked events
- To send information about our venue and services, where you have asked to hear from us
- To understand how visitors use our site so we can improve it
- To measure how well our advertising works
- To meet legal, tax, and accounting obligations
We do not sell your information
We do not sell, rent, or trade your personal information. We do not provide your contact details to other businesses so they can market their own products or services to you.
Service providers we use
We use a small number of outside services to run our website and our business. These providers receive information only as needed to perform their function for us, and are not permitted to use it for their own purposes beyond what their own terms describe.
- 17hats — our client management system. Inquiry and booking forms on this site are provided by 17hats, and the information you submit is stored there so we can respond and manage your event.
- Google — Google Analytics helps us understand site usage. Google Ads and Google Tag Manager help us measure our advertising. Our site also uses Google Fonts, Google Maps, and reCAPTCHA, which protects our forms from automated abuse.
- Meta (Facebook and Instagram) — we use Meta’s advertising tools to measure and target our advertising.
- TikTok — we use TikTok’s advertising tools for the same purpose.
- YouTube — we embed video, which may set cookies when you play it.
- Our website host and email provider — who store the site and our correspondence.
These advertising and analytics tools may set cookies and receive information about your visit, including your IP address and the pages you view. That is how we can tell, for example, that an ad led to an inquiry. We may also be required to disclose information if the law requires it, or to protect our rights or the safety of others.
Cookies and tracking
Cookies are small files stored by your browser. We use them to keep the site working properly, to understand how the site is used, and to measure our advertising.
You can control cookies through your browser settings, including blocking or deleting them. Some parts of the site may not work as intended if you block them. You can also opt out of personalized Google advertising at Google Ads Settings and adjust Meta ad preferences in your Facebook or Instagram account settings.
Your choices
You can ask us to correct or delete the information we hold about you, or ask what we have, by emailing events@barnatcrescentlake.com. If we have an active contract with you, we may need to keep certain records to fulfill it and to meet our legal and accounting obligations.
If you receive marketing email from us, you can unsubscribe at any time using the link in the message, or by replying and asking us to stop.
How long we keep information
We keep inquiry information for as long as needed to respond and follow up, and records of booked events for as long as required for contractual, tax, and accounting purposes.
Security
We take reasonable steps to protect the information we hold. No website or method of transmission is completely secure, however, and we cannot guarantee absolute security.
Children’s privacy
Our site is intended for adults planning events. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Links to other sites
Our website and blog link to other websites, including vendors and wedding resources. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the effective date at the top of this page.
Contact us
If you have questions about this policy or about the information we hold, contact us:
The Barn at Crescent Lake
9612 Crescent Dr
Odessa, FL 33556
events@barnatcrescentlake.com
813-486-2731